Terms & Conditions

1. Simple Ordering Agreement

When you order tea from our website (250g, 500g, 1Kg packs, or bulk sacks), you agree to these simple terms and our shipping and refund policies. We promise to serve you with full honesty and high quality.

2. Prices & GST Included (No Hidden Charges)

• All prices on our website are in Indian Rupees (₹) and already include all GST taxes. What you see is what you pay!
• Prices may adjust slightly from time to time based on seasonal fresh tea harvests from Assam gardens.
• If an accidental pricing error ever happens on our website, we will contact you directly before sending your order.

3. Buy 1Kg Packet & Get Free Delivery

• Buy 1Kg Packet & Get Free Delivery: Whenever you order 1 Kg packet or more of our teas, delivery is 100% FREE across India.
• Smaller orders (250g / 500g) have a small delivery fee calculated clearly at checkout.
• We pack and dispatch orders within 24 hours. Most deliveries arrive in 2 to 5 business days with live SMS & WhatsApp tracking.

4. Easy & Safe Payment Methods

• You can pay using Instant UPI (Google Pay, PhonePe, Paytm, BHIM), Debit/Credit Cards, Net Banking, or Cash on Delivery (COD).
• All online payments are processed through secure, bank-grade encrypted payment gateways.

5. B2B Wholesale Supply for Hotels & Restaurants

• For commercial clients (hotels, restaurants, dhabas, caterers), we provide 10kg, 20kg, and 35kg sacks at direct factory rates.
• Official GST tax invoices are provided with every wholesale order for your business tax credit.
• A free testing sample kit is available so you can test the brew in your kitchen first.

6. Customer Support & Store Location